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From threats to trust
mail.de’s email security transformation with Halon Classify
A strong partnership for carrier-grade email security
mail.de GmbH is a renowned email provider based in Germany, known for innovative, reliable, and secure communication services. A strong focus on security and data protection lies at the core of its offering, combining a secure email inbox with convenience, reliability, and the highest possible quality standards.
Halon Classify has proven to be the ideal partner in strengthening this security posture, meeting the requirements of mail.de customers with industry-leading email threat detection.
With a clear focus on secure email communication, Halon Classify is an integral solution for mail.de.
”Our customers want a spam and virus-free email inbox, which is why Halon Classify is an important core function of our email service” says Fabian Bock, founder and CEO of mail.de GmbH.
A look under the hood of the email service reveals various modules including Halon Classify (as a proxy before the MTAs) and eXplain-API, which is built into the AdminTool. It has also been established that copies of all false negative reports and spam traps are forwarded directly to Halon's Intelligence Hub.
Overall, the partnership is based on strong technical cooperation and an efficient exchange of feedback and information. A partnership that has worked extremely well and achieves the desired results for user safety.
Mission Control: A partner by your side 24/7
The technical collaboration between mail.de and Halon Classify includes regular feedback meetings. New features, suggestions for improvement and user requests are discussed at these meetings. The aim is to continuously optimize email security and tailor it to the needs of users. The direct dialogue also allows both parties to react quickly to changes in the threat situation and develop appropriate solutions.
Close dialogue for fast response time
An important aspect of the partnership is the co-operation in reporting false positives and false negatives via email. Both individual users and the mail.de security team can report suspicious emails to Halon Classify. This enables a quick review and adjustment of filters to minimize misclassifications and improve the detection rate of spam and malware.
The joint response to large waves of spam that are not immediately recognized is particularly important. Through effective communication and coordinated action, mail.de and Halon Classify can respond quickly to incidents and take appropriate countermeasures to minimize the impact on users.
Control at your fingertips
“Through personal contacts and regular meetings, feature requests and suggestions for improvement are addressed individually,” says Fabian Bock. “That‘s what makes the collaboration so effective and efficient - all within a pleasant, personal setting.”
For the future, the successful collaboration is set to continue: “There is great interest on both sides in further improving spam and virus detection in the future,” says Fabian Bock.
“This factor is particularly important to us, as it is the only way we can make real progress in improving our products and services. The threat situation in email communication is constantly changing and with Halon, we have a partner at our side who recognizes the need to continuously adapt our services.“
