The solution: Halon stood out against the competition
”We found about Halon through Gartners Magic Quadrant and decided to try it out. In the evaluation process we also tried Zerofail and Netmail. The access to logging and the freedom of configuring the exact solution that we wanted made all the difference, a cloud solution could never do that.”
In the decision making process, Patrick was the tester and Philippe the project manager. It took them around six months to decide, since they wanted to test the three solutions from many security angles. So there was a lot of documentation to be done, but when they decided on Halon, it took Maskatel less than a month to get up and running. Today, around 75% of the Maskatel mailboxes run on Halon.
”Halons edge is the logging, it’s so easy to find the information we’re looking for and we can giva a faster response to the client. But nowadays we don’t have that many customers contacting us about email troubles. Support calls concerning email are actually down by 90% and most issues can be handled by staff that are not even email specialists, since the interface is very user-friendly.”
”The CYREN anti-spam is great and we have so much fewer cases of blacklisting and hacked accounts to handle. That means I can focus on configurating our Halons the way we want them. I’m looking forward to digging deeper into the API and do some more scripting.”